Anjeli Flowers (the “Company”) is an independently owned and operated floral shop. We recognize and respect the importance of maintaining the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information across all our services, including:
Our website
Email communications
Phone, fax, and mail orders
Mobile and social media applications
In-person customer interactions
By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information when you:
Open an account or register
Place an order (online, phone, email, social media, etc.)
Participate in promotions, surveys, contests, or events
Contact us with questions or requests
This information may include:
Full name, billing/shipping address, phone number, and email
Payment details (credit/debit card number, expiration date, billing address)
Birthdate and gender (optional or as required)
Occasion types (e.g., birthdays, anniversaries, holidays)
Names and contact details of gift/message recipients
Any additional information you provide (e.g., personalized messages)
Note: Even if you start but do not complete a purchase or registration, information you enter may still be collected.
2. Why We Collect Your Information
We gather information to:
Fulfill and process orders
Provide personalized customer experiences
Communicate updates, promotions, and special offers
Enhance our services and product offerings
Support loyalty programs and track your preferences
We may also share non-sensitive information with selected third parties for marketing or analysis purposes, but your billing details will never be shared without your explicit consent, except as needed to process payments.
3. Cookies and Web Technologies
Cookies:
A "cookie" is a small data file stored on your device. We use cookies to:
Recognize returning customers
Store cart information and preferences
Improve functionality and analytics
Most browsers allow you to manage or block cookies. Disabling cookies may impact some site features (like shopping cart functionality).
Action Tags (Web Beacons):
We may also use web technologies (e.g., action tags, single-pixel GIFs) to track usage anonymously. These help us understand purchase behaviors and improve user experience. They do not collect personal information.
4. Third-Party Services and Advertising
Some third-party partners (e.g., analytics, marketing platforms) may use cookies or tags on our site. We do not control their privacy practices. If you prefer to limit this, adjust your browser settings accordingly.
5. Security of Your Information
We use SSL encryption to protect your payment information during transmission. However, no method of online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account login information. If you suspect unauthorized access, please notify us immediately.
6. Social Media Login
If you access our services via third-party platforms (e.g., Facebook®), your data is also subject to their privacy practices. We encourage you to review their privacy policies before using such services.
7. Use by Minors
Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 13 years of age. If we discover such data has been collected, it will be deleted.
8. Information Sharing and Legal Compliance
We may disclose personal information:
To service providers assisting with order fulfillment and payment processing
To comply with legal obligations, court orders, or law enforcement requests
In connection with a business sale, merger, or transfer of assets
To enforce our terms or protect our rights, customers, or partners
Publicly shared information on message boards, reviews, or forums is not protected by this Privacy Policy and is shared at your own risk.
9. International Users
Our services are operated in the United States. By providing your information, you consent to its transfer and processing in the U.S., which may have different data protection standards than your home country.
10. Managing Your Preferences
You can limit or opt out of promotional communications by:
Emailing us from the address you wish to unsubscribe
Calling our customer service
Writing to our mailing address
Clicking the “Unsubscribe” link in promotional emails
Please note: These preferences only apply to data collected directly by Anjeli Flowers, not third-party affiliates or partners.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on our website at least 30 days before they take effect (unless required sooner by law or security reasons).
By continuing to use our services after any changes, you agree to be bound by the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.